Privacy Policy

About PRABHA

PRABHA Business & Technology is an Australian business and technology consulting and solutions provider based in Brisbane, Queensland.

Our specialist capabilities include Executive Technology Leadership; AI & Intelligent Transformation; Product & Business Solutions; Technology, Architecture & Security; Delivery & Business Transformation; and Custom Software & AI Product Engineering.

Personal Information We May Collect

Depending on your interaction with us, categories of personal information we may collect include:

• name, email address, telephone number and business contact details
• organisation name, job title and professional role
• website enquiries, correspondence and meeting records
• business requirements, transformation objectives and project information
• CVs, professional histories, educational qualifications and portfolio links
• availability and engagement model preferences
• supplier, contractor and specialist billing or banking information
• website and device interaction data (such as IP address, browser type and session timestamps)
• communication and marketing preferences

We aim to collect only information reasonably necessary for our business activities, professional engagements and website operations.

Sensitive Information

PRABHA generally does not seek sensitive personal information (such as health information, racial or ethnic origin, political opinions, religious beliefs or criminal records) unless reasonably necessary for a specific engagement and permitted or required by law.

Do not submit sensitive personal information through general website forms, general email or CV submissions unless it is relevant and necessary.

How We Collect Information

We may collect personal information directly from you when you:

• submit an enquiry through our website (including "Start the Conversation")
• contact us by telephone, email or video conference
• engage PRABHA for consulting, advisory or delivery services
• attend a meeting, discovery workshop or presentation
• subscribe to business insights or updates
• submit an expression of interest or CV for professional opportunities
• interact with us via professional or social networks (such as LinkedIn)
• supply goods or services to PRABHA

Where relevant and consistent with standard business practices, we may also receive information from clients in connection with an engagement, professional referrals, publicly available professional sources (such as business directories or public LinkedIn profiles), or authorized service providers.

Why We Use Personal Information

We may use personal information for purposes including:

• responding to initial enquiries and assessing business requirements
• delivering consulting, advisory, architecture and engineering services
• managing client relationships, communications and project governance
• assessing professional talent for current or upcoming engagements
• maintaining our professional consultant and specialist network
• contractor and supplier administration
• invoicing, accounting, auditing and general business administration
• improving our website, services, methodologies and client experience
• security, risk management, fraud prevention and incident investigation
• quality assurance and professional standards compliance
• meeting legal, regulatory, tax and statutory obligations

Start the Conversation

Information submitted through the Start the Conversation form on our website may be used to:

• understand and respond to your enquiry
• identify potentially relevant services, Starter Packages or engagement models
• arrange exploratory discussions or discovery sessions
• prepare commercial proposals or statements of work
• manage any resulting business relationship

Submitting an enquiry through our website does not create a contractual, commercial or professional advisory relationship.

Do not submit highly confidential or sensitive information in an initial website enquiry.

Opportunities and CV Submissions

Information submitted to opportunity@prabha.com.au or provided in connection with talent network opportunities may be used to:

• assess suitability for current or future professional opportunities
• contact professionals about relevant consulting assignments or project roles
• maintain a professional talent network of qualified practitioners
• manage potential contracting, sub-contracting or professional relationships

Submission does not guarantee employment, engagement, assignment or client introduction.

Where appropriate, PRABHA may contact a professional before presenting identifiable professional information or a CV to a prospective client or partner.

Anonymity and Pseudonymity

You may generally browse our public website without identifying yourself.

Where practicable, you may also make general enquiries anonymously or using a pseudonym.

However, PRABHA may need to know your identity where it is impracticable to deal with you anonymously, including in connection with consulting engagements, formal proposals, contracts, invoicing, professional talent opportunities, cybersecurity verification, or legal and regulatory requirements.

Direct Marketing

Where permitted by law or with your consent, PRABHA may use contact information to communicate about relevant services, industry insights, event invitations or business updates.

You may opt out of marketing communications at any time by using an unsubscribe mechanism provided in our communications or by contacting PRABHA at hello@prabha.com.au.

PRABHA may continue to send necessary transactional, contractual, project governance or service-related communications where appropriate.

Cookies and Website Analytics

Our website may use cookies and similar technologies for essential website functionality, security, user preferences and, where applicable, analytics.

Information collected through these technologies may include device, browser, session, usage or interaction information.

For detailed information about how cookies and similar technologies are handled on this website and how you can manage your browser settings, please see our Cookie Policy.

AI and Automated Technologies

PRABHA may use AI, automation and digital tools in aspects of business operations and service delivery.

Where personal information is processed using these technologies, PRABHA seeks to apply appropriate privacy, security, confidentiality and human oversight.

PRABHA does not intentionally submit confidential client, candidate or personal information to publicly accessible or consumer-grade AI services where doing so would be inconsistent with privacy, confidentiality, contractual or security obligations.

Where AI tools are used for business purposes, PRABHA seeks to use appropriate access controls, contractual protections, data-handling settings and human oversight.

PRABHA may review its AI-related privacy disclosures as its use of automated technologies evolves.

Disclosure and Overseas Handling

Where reasonably necessary for the purposes set out in this policy, personal information may be disclosed to:

• authorised PRABHA representatives, partners and consulting directors
• specialist consultants, sub-contractors and subject-matter experts
• clients in connection with an agreed professional talent opportunity or delivery team
• technology providers, cloud hosting platforms and telecommunications providers
• professional advisers, including accountants, auditors and legal counsel
• government, statutory or regulatory authorities where required or authorised by law

We do not sell personal information.

Some service providers (such as cloud hosting, productivity suites, and email infrastructure) may store or process information outside Australia. Where overseas disclosure is likely and it is practicable to identify relevant countries, PRABHA may identify those countries in this policy or associated privacy notices. Where applicable, PRABHA will take reasonable steps required under Australian privacy law in relation to overseas disclosure.

Third-Party Services

PRABHA may use third-party service providers to support website operation, communications, productivity, cloud hosting, business administration, analytics, security or consulting delivery.

Those providers may process information in accordance with their own contractual and privacy obligations.

PRABHA seeks to select and use service providers in a manner appropriate to the nature and sensitivity of the information involved.

Security and Retention

PRABHA takes reasonable precautions to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Reasonable safeguards may include:

• role-based access controls and least-privilege principles
• multi-factor authentication (MFA) on administrative and business accounts
• secure enterprise cloud platforms and encrypted data transit (HTTPS/TLS)
• account and endpoint security management
• secure software development practices and peer reviews
• confidentiality obligations for team members, contractors and specialists
• vendor risk assessment
• data backup, resilience and business continuity arrangements
• security monitoring and incident response procedures

PRABHA retains personal information only for as long as reasonably required for the purpose for which it was collected, business requirements, contractual obligations, dispute management, legal obligations or other legitimate requirements.

When information is no longer reasonably required, PRABHA seeks to securely destroy or de-identify it where appropriate and legally permitted.

Privacy and Data Incidents

PRABHA seeks to identify, assess and respond appropriately to suspected privacy or data-security incidents.

Where required by applicable law, PRABHA will take appropriate steps in response to an eligible data breach, including notifications required under applicable Australian privacy law.

Access and Correction

You may request access to personal information PRABHA holds about you or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.

Requests may be sent to our Privacy Officer at privacy@prabha.com.au.

PRABHA may need to verify your identity before responding. We will respond within a reasonable period and, where access or correction cannot be provided, we will explain the reason where required or appropriate.

Privacy Enquiries and Complaints

If you believe PRABHA has mishandled your personal information or have questions regarding our privacy practices, you may contact our Privacy Officer at privacy@prabha.com.au.

Please provide enough information for us to understand and investigate the issue. PRABHA will acknowledge and assess the complaint and aims to respond within a reasonable period, generally within 30 days.

Where applicable, if you are not satisfied with our response, you may be able to raise the matter with the Office of the Australian Information Commissioner (OAIC). For further information, visit the OAIC website at www.oaic.gov.au.

Links to Other Websites

Our website may contain links to external websites or services for convenience or informational reference.

PRABHA is not responsible for the privacy practices, security or content of third-party websites. Users should review the privacy policies of those services independently.

Changes to This Privacy Policy

PRABHA may update this Privacy Policy from time to time to reflect changes to our business activities, technologies, services, legal requirements or privacy practices.

The current version will be published on this page together with the date of the most recent update.

Contact Us

For privacy enquiries, access or correction requests, or general correspondence, please contact: